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Support Center

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Open a ticket by sending an email
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Server Status

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servers and platforms. Check the Status

Frequently Asked Questions

Advertiser Questions

Your account will be reviewed within 24 hours. Please wait for our email.

We activate new creatives within several minutes to couple of hours, 24/7.

We support three tracking methods:

  1. Pixel JavaScript
  2. Pixel Image
  3. Postback Request URL

We generate traffic from our partnered SSP connections.

Our time zone is in UTC and you can find it in the footer of the platform.

Go to Reports > Segments > Domains

We support the following deposit methods:


  • PayPal
  • Amazon
  • Alipay
  • WebMoney
  • Sofort
  • iDeal
  • GiroPay
  • UnionPay

Credit & Debit Cards:

  • Visa
  • Discover
  • MasterCard
  • American Express
  • JCB

Yes, you can run all mainstream offers in any pricing models.

Publisher Questions

Submit the Payout Request form and we’ll proceed with it ASAP.

We send payouts everyday, from Monday to Friday.

You can request one payout, every week.

No, we support only manual payouts. Every time you’d like to receive a payout, you should submit the Payout Request form.

The minimum amount depends on your preferred payout method.

There is no payout fee. All payout methods are free.

You can check the payout methods here.

Log in to your account and update your information in the Profile settings.

We support payouts in all currencies. Please add your requirements in the Notes.

You can contact our finance department at finance@3dma.co.